Blog Archives

Updated required closure....

4/13/2020

The Provincial State of Emergency has been extended, so, now we are mandated to remain closed until April 23, 2020. Indications are that this still could be extended but when allowed back to routine care, "routine" may certainly be different. We will formulate plans based on guidance from the Ministry of Health, our College of Optometrists, and, our Provincial Association of Optometrists...

For now, we continue to be monitoring our answering machine for messages and trying to respond to more urgent issues. Email sent to [email protected] is more closely monitored...

Cancellations that have needed to have been made due to this closure are unfortunate. At this point, we're not sure how people will be worked back into the schedules but we will try to accomplish this as fairly as possible once we better understand the new "normal".

Again, thanks for your patience. Stay home and keep washing your hands!

0 Comments

COVID-19 Status

4/2/2020

0 Comments

We're currently in the midst of an uncertain period of time. A time with great worry about a new, easily transmitted and dangerous respiratory virus. As a practice, we're very concerned about how we respond to this threat to protect all of us in our community. Consequently, we're responding to directives from The College of Optometrists of Ontario, The Ministry of Health and The Province of Ontario's Declaration of Emergency and will remain CLOSED to routine care until at least April 14, 2020. There is certainly some potential that this date for reopening will be pushed farther into the future.

Our office will remain available for electronic and/or telephone consult for ocular emergencies...a loss of vision in either eye, a sudden change in vision, an eye injury or infection, new eye pain. Although we are unlikely to be able to see such a case personally due to lack of appropriate Personal Protective Equipment, we can help guide the sufferer to appropriate care. Best contact is by email: [email protected] or by telephone message (613-384-6022).

Broken or lost glasses are currently a problem to manage due to this required closure AND the fact that most of our suppliers are in the same boat. There may be some independent opticians working to help in emergency situations by appointment but we are not aware of this with certainty.

Contact lens supplies can still be obtained by utilization of direct delivery methods, so, if this is necessary, connect with us by email or telephone as noted above. There may be some exceptions but most planned replacement systems can be ordered.

We realize that many patients will have been and will continue to be inconvenienced by this pandemic but much is beyond our control. When we're back in the office, there is little doubt that many rescheduling issues will exist but we will attempt to make this as painless as possible.

More detail will follow when it is known. For now, stay safe, stay home, and wash hands!

0 Comments

Updated required closure....

COVID-19 Status

Author

Categories

Archives